At Bubble FLO®️, we take pride in the quality of our products and are confident you’ll love your purchase. However, we understand that occasionally things don’t go as planned. Please read our returns policy carefully before placing your order.

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In line with the Consumer Contracts Regulations, customers purchasing online have the right to cancel their order within 14 days of receiving the goods. If you wish to do so, you must notify us within this period.

To request a return, contact info@bubbleflo.com with your order number. If your request meets the criteria, we will issue return instructions. Returns that are not authorised in advance will not be accepted.

Please note: We reserve the right to reject returns that do not meet these conditions.

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We cannot accept returns for:

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If your item arrives faulty, damaged, or not as described, please contact us within 30 days of receiving it. We may request photographic evidence to assess the issue.

Where an item is confirmed as faulty, we will offer a repair, replacement, or full refund, depending on the circumstances.

Return postage for faulty or incorrect items will be covered by us.

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Items bought in a sale or with a discount code can only be returned if they are faulty or not as described. Refunds for non-faulty sale items are not available.

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Once your return has been received and assessed, we will confirm whether a refund is approved. Approved refunds will be issued to the original payment method. Please allow several working days for the payment to appear in your account, as processing times vary between banks.

We do not refund original shipping charges unless the item is faulty or sent in error.

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Exchanges are only offered for items that arrive damaged or defective. To arrange this, contact info@bubbleflo.com within 30 days of delivery.

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For further information or to begin a return, please email us at:

info@bubbleflo.com